Join Our Team!

We believe Amani residents are experts in their own lives, experiences and needs and can use these to positively contribute to the improvement of the community – only residents can truly drive sustainable change. We’re committed to hiring highly professional team members to serve as a resource for residents, offering services in a compassionate and responsive environment.


DIRECTOR OF OPERATIONS & ADMINISTRATION
SUMMARY
Reporting directly to the Executive Director, the Director of Operations & Administration is responsible for managing the day-to-day operations of the organization. Specifically, the Director of Operations & Administration will serve alongside the Executive Director in overseeing the business side of the house as well as providing support to the Dominican Center team. This full-time position primarily works during business hours, but occasional weekend or evening hours are required.

KEY JOB FUNCTIONS
  • Oversees day-to-day operations ensuring efficiency and alignment with organizational goals. This includes Human Resource functions such as payroll, talent acquisition, onboarding and offboarding
  • Develops and implements strategies to optimize business processes and enhance operational performance
  • Creates and implements polices and procedures to ensure compliance and streamline operations
  • Understands the organization’s budget and assists with the budgeting process, including budget creation and management
  • Manages relationships with vendors and contractors, ensuring cost-effectiveness, quality and equity
  • Assists with developing and sustaining partnerships
  • Facilitate clear communication within the organization and serve as a point of contact for internal and external stakeholders
  • Supervise administrative staff that have responsibilities including: managing and maintaining office supplies, payroll tasks, bookkeeping, recordkeeping, employee files etc. Foster a collaborative and positive working environment
  • Designs and implements special projects
  • Other duties as assigned  

ESSENTIAL SKILLS/COMPETENCIES REQUIRED:
  • Excellent communication skills – written/verbal (external and internal) – and ability to build strong relationships with residents and other stakeholders
  • Extremely organized and excellent time management skills
  • Exceptional analytical skills and keen attention to detail
  • Outstanding problem solving and critical thinking skills as well as sound discernment
  • Strategic thinking and decision-making capabilities
  • Great customer service and ability to serve internal and external stakeholders
  • Capability to handle confidential information and records with discretion
  • Must be able to work well under pressure, be able to multi-task and balance competing priorities while meeting deadlines
  • Willingness to be nimble and adapt to changing priorities and thrive in a dynamic environment
  • Ability to design and lead/facilitate meetings
  • Must be available to work evenings and weekends as needed
  • Positive self-starter with an entrepreneurial spirit. Ability to work independently with purpose and accuracy in a fast-paced environment. Strong follow-through skills
  • Proficient computer skills and proficiency in Microsoft Office Suite
  • Proficiency in project management and organizational tools is a strong plus

QUALIFICATIONS:
  • Bachelor’s degree in business administration, operations management or a related field (organizational development, human resources, etc.); MBA preferred
  • Aligned work experience can be considered in lieu of a degree
  • Demonstrated experience in operations and administration, with 3-5 years of a proven a track record of successful leadership
  • Excellent leadership and team management experience. Experience with matrix reporting is a plus
  • Experience working with databases and project management platforms
  • QuickBooks experience is preferred
 
PHYSICAL ENVIRONMENT/WORK ENVIRONMENT:
  • Ability to sit or stand for long periods of time
  • Ability to lift a minimum of 25 lbs
  • Must be able to function in a loud environment with high energy
  • Ability to interact with diverse people
  • Must be able to work in a variety of environments
SALARY & BENEFITS:
Salary will commensurate with experience. Dominican Center offers health, dental, vision and retirement benefits and generous time off.

TO APPLY:
​Candidates can apply by emailing their resume and cover letter to [email protected]